Q: Can I return a product if I change my mind?
All sales are final. We do not accept returns or exchanges.
Q: What if I ordered the wrong product?
Please review your order carefully before checkout. Contact us immediately if you notice an error — we can only make changes before dispatch.
Q: My package was rejected by customs. Can I get a refund?
Customs clearance is the buyer's responsibility. We are not liable for packages held, returned, or rejected by customs authorities.
Q: Can I cancel my order?
Yes, but only before dispatch. Contact us immediately with your order number.
Q: Who do I contact if I have a problem?
Use the contact form on our website or email us directly. Include your order number for faster assistance.
